Bidwells' Management Approach
Our Property Management Team provides clients with a comprehensive range of services which allows them to focus on their core business, comfortable in the knowledge that their commercial property portfolio is being managed efficiently and effectively. We deliver a bespoke service to each client to achieve its objectives – each client is as unique as its property portfolio Maximise the returns of a client's property portfolio by undertaking all property management services such as rent collection, covenant compliance and statutory regulation, service charge administration and tenant liaison Manage the detail, but never lose sight of the client's strategic objectives at both portfolio and property level The management of each client portfolio is led by a Partner and supported by a dedicated team of surveyors and property accountants to ensure a high quality service is delivered to the client and its tenants. This approach enhances tenant retention – a key driver to performance in the current market. Our Property Management Team is used to working with and procuring other consultants to deliver a seamless comprehensive service to our clients, whether that is achieved by using Bidwells in-house service teams, or external consultants.
Due to the nature of occupancy accross the park, with many tenants occupying their own buildings, it is felt that there is no requirement to issue occupational handbooks.
Service Charge Details
Service Charge = £ 0.00 psf
Service Charge & Insurance
Bidwells approach to Service Charge Management
Bidwells – Service Charge Objectives To adopt and operate under the RICS Code of Practice for Service Charges in Commercial Property published in January 2014. Details are available at www.rics.org. To encourage good working relationships and co-operation between owners and their agents with tenants through regular consultation and communication. To ensure that the standard of services provided are monitored, that the quality and cost of the services provided are regularly reviewed and to deliver value for money. To ensure that the respective obligations of landlord and tenant are discharged and that services are provided in an efficient and economic manner in accordance with the provisions of the occupational leases. To recover on behalf of the landlord any of the costs and charges properly incurred in the provision of the services to the property. To ensure compliance with current legislation affecting the use and management of the property. Annual reconciliations will be prepared and if necessary externally audited before being issued with details of any balancing charges/credits due. Reconciliations will be completed within 4 months of the service charge year end. Where a sinking fund exists, the funds will be identified separately. Bank interest will be credited to the balance of the service charge account.
All tenants of The Park are required to contribute towards an Estate Service Charge covering the management of the communal areas which includes the landscaped areas, Lakes, private roads, and the associated costs of CCTV, security, marketing etc. The contributions will be in accordance with occupational leases, with the method of apportionment being Rateable Value. On-account demands are based on the current year's budget but with the previous year's Rateable Values.
General Park Description
The Park has been in existence since 1970, built on land that Trinity College has owned since the college's foundation back in 1546. It was conceived following a Labour Government initiative back in the 1960's which encouraged UK universities to expand their contact with industry and promote education in new technologies and also to increase the payback from investment in research. A Cambridge based Committee, The Mott Committee reported in 1969 and recommended an expansion of 'science-based industry' close to Cambridge to take advantage of the concentration of scientific expertise, equipment and libraries and to increase feedback from industry into the Cambridge scientific community. Today, the Park has evolved to such an extent that it is home to over 100 companies, employing some 5000 people across a landscaped setting extending to 152 acres (61.5 hectares) and in approximately 1.5m sqft of R+D accommodation. Occupiers range from large multi-nationals to small start-ups and spin-outs in the Innovation Centre as well as clusters of photonics, nanotechnology, material and life science companies. Feeding off these are also venture capital companies and patent agents; the Park's maturity now means that it has also witnessed its first collaboration between Park-based companies, illustrating its ability to self-generate demand and growth. With its imprssive growth comes the additional need for support facilities and the Park offers: Choice of Five broadband services Park wide CCTV Conference facilities in The Trinity Centre Restaurant and bar Child care nursery Health and Fitness centre Recreational walks and jogging paths in 20 acres of landscaped grounds. The Park is located at the A14's junction with the A10 (Junction 33) and A1309, on the north eastern edge of Cambridge, roughly equidistant between the A11 and M11. Its main entrance/exit is off Milton Road, almost opposite Cambridge Business Park.
Property Size = 1,558,751 sqft
Property Size = 144,808 sqm
Health & Safety
Health and Safety; a basic understanding
Tenants who employ staff must ensure their workplace meets a number of basic requirements under health and safety rules. However, landlords and managing agents may have a duty to share these responsibilities if they exercise any control over the workplace. This is particularly relevant where several businesses operate in the same building and they share the use of common areas. The tenant should also look to co-operate with other tenants in the same building on health and safety issues, this is especially important for accident reporting, asbestos information, fire safety arrangements and the management of contractors. To help you understand your obligations you may wish to click on the link through to a document produced by The Health & Safety Executive, called Health & Safety Made Simple.
H+S General Risk assessments- for Multi-occupied buildings
Health & Safety General Risk Assessments are carried out and revised periodically to ensure those areas and facilities accessed and used in common by occupants, visitors and contractors to the building, remain safe. The landlord has a duty to undertake a Risk assessment to these areas and it is the policy of Bidwells to have this available for occupiers to view. A copy of the most recent survey for your multi-occupied building can be found in the Tenant Documents area of this portal. Tenants also have a legal obligation to undertake their own Risk Assessment and it would be helpful if once you have undertaken this if you could upload a copy of the assessment onto the Tenant Documents tab
Fire precautions for Multi-occupied buildings
The landlord is obliged to test fire alarms each week to ensure they continue to function and that everyone recognises the relationship of the sounders to a potential fire. Fire evacuation drills are arranged approximately every six months with the intention of simulating a real fire situation in order for the building's occupants to practice the routine of quickly and efficiently evacuating from their premises by getting used to using exits and routes that they may not, as a matter of course, be familiar with. Furthermore, the landlord is required to review their Fire precautions and procedures which involves periodically undertaking a Fire Risk Assessment. On occasions it may not be possible or desirable to use the primary meeting point – if this is the case, management will endeavour to advise tenants' staff in advance otherwise where staff are unable to reach the primary meeting point [perhaps because the emergency services have sealed off the route] then staff should automatically make their way to the secondary meeting point.
Bidwell's general approach to sustainability
Sustainability is developing into a central issue for our business and the businesses of our clients and occupiers. Bidwells, where it can, is committed to providing a quality service in a manner that ensures a safe and healthy environment for all those who work, visit or are involved in the management of the property. Bidwells also recognises that it has a responsibility to reduce any impact the operation of this Science Park has on the environment, beyond those imposed by any legal and regulatory requirements. Together, we are therefore committed to reducing our environmental impact and continually try to improve our environmental performance as an integral part of our business strategy and operating methods.
Energy Performance Certificates
Where appropriate, some of the Park's buildings have been surveyed for an Energy Performance Certificate which is required for all commercial buildings whenever built, rented or sold. These certificates have been produced in accordance with the EC Directive on Energy. Such certificates record how energy efficient a property is and is recorded against a scale of A-G. These are similar to the labels now provided with domestic appliances such as refrigerators and washing machines. The Energy Performance Asset Ratings for those buildings are to be found in the Tenant Documents area of this portal. They are produced using standard methods and assumptions relating to energy usage and allow the energy efficiency of one building to be easily compared with another building, of a similar type. Click on the link to see why an Energy Performance Certificate is required.
The ever growing cost of landfill is just one factor in influencing peoples behaviour so, for example, if you have to dispose of any obsolete computer equipment then you must do so in a responsible manner and this element is captured by the WEEE Regulations. Although the disposing of electrical items is becoming more common even if you are simply disposing of office waste you still have to be aware of your legal obligations as failure to deal with your waste properly can result in a fine. We have identified a few useful websites that will assist you in understanding how, and what can and should be recycled. Recycle More website WRAP website