As your landlord, we understand that we are providing a service to you. We make a commitment to our tenants that we will:
- make you a clear offer on clear contractual terms, so you know what you are paying for
- deliver high quality customer service through engagement and receptiveness
- do everything we can to help you remove the inevitable hassles of occupying property
- help you negotiate the maze of workplace regulation if we can
- choose best-in-class property managers to manage our properties
- drive down ancillary costs such as service charges as far as we can whilst delivering proper service
If your business is evolving and you want to talk to us about your future please don't hesitate to get in touch on 0845 262 5544 or email firstname.lastname@example.org
We are a successful, contemporary organisation that proudly specialises in an innovative, three dimensional approach to commercial property investment. Our process of selection, funding and acquisition of assets is rigorously geared to ensuring exceptional investment returns and is underpinned throughout by extensive experience, commercial insight and entrepreneurial imagination. Our planning is entirely focussed on creating signature developments and is driven by decisive commitment to high quality design-led values. Through this, we are able to transform and extend buildings into distinctive, dynamic places to work. Our responsibility to introduce and establish new standards in marketing, property management and service level is for the long term. Continually improving these attracts and retains great tenants, delivering strong rentals.
Effective communication between the landlord, his representative and the tenant remains at the heart of a well managed property. Your managing agent, CBGA Robson support the idea that when tenants need to discuss the occupation of their premises they can do so quickly and effectively. The tenant requires an understanding about what information they may need to provide, or have to hand before they make contact with CBGA Robson will help matters progress quickly and without unnecessary delay. Accordingly we have attached below a copy of the Tenant Handbook which sets out many of the building protocols which you should familiarise yourself with. PLEASE BE AWARE THAT AT THIS STAGE THE HANDBOOK IS CURRENTLY UNDER REVIEW SINCE THE CHANGE IN MANAGEMENT FROM JLL AND A NEW VERSION WILL BE AVAILABLE SHORTLY. This microsite outlines, in simple terms, the basic information a tenant may need to consider before they contact CBGA Robson.
Who to contact if you notice a problem with the building
Procedure for undertaking works
As a tenant, you will almost certainly have to speak to the property management team when you need to alter or undertake works to your premises. Before works begin, consent must be obtained in writing and so it would be better to make early contact with CBGA Robson. Details of the Property Manager can be found in the Team Contact section of this site.
Lease assignment; what should I do?
As a tenant, you will almost certainly have to speak to the property management team when you need to assign/sell your lease. You should also familiarise yourself with the 'Alienation' provisions within the Lease. Before you can proceed with an assignment, consent must be obtained in writing from your Landlord and so it would be better to make early contact with CBGA Robson. Details of the Property Manager Team can be found in the Team Contact section of this site.
Sub-letting the whole or part of my space; what should I do?
Your lease will identify those conditions associated with a sub-letting of the demised area, or part of it. As a tenant you should read the appropriate sections of your lease identifying these conditions (usually refered to as 'Alienation' privisions) and when you are familiar with these, make contact with CBGA Robson to discuss how you should progress your application. Details of the property management team can be found in the Team Contact section of this site.
CBGA Robson arrange for the common parts and landscaped areas to be cleaned and maintained and any rubbish is regularly removed. It is important to ensure that as much waste as possible is recycled and so each company should know their responsibilities. The Site formerly known as Business Link website has an overview of Waste legislation which is worthwhile being familiar with.